How do we do it?

From Fagor Electrónica, we accompany the customer throughout the entire life cycle of Fagor Connect.


It is the most important phase to ensure the success of the solution in hotels, residences, clinics, hospitals... for that:

  • We study your business model, to define what is the added value that most differentiates you.
  • We advise you on the management and design of content from the vision of experts.
  • We co-create with you to create a tailor-made and fully customized solution.

And we focus the solution with the objective of growing and making Fagor Electrónica your successful partner.


Each project, each building has its corners and for each one there is a way to implement the solution. Together we will look for the most appropriate way to implement the platform.

  • Project management, to carry out an efficient and coordinated installation.
  • Integration of guest service providers.
  • Technical team to support any unforeseen event.
  • Staff training and empowerment.
  • Remote support.
  • Certification and tuning.


As important is the design phase as the post-project phase, Fagor Connect is a living solution, which adapts to the needs of the business as it grows.

  • It is a scalable solution, both in terms of updates and integration of new modules.
  • It has a specialized technical support service for staff, on-site or remotely.
  • And maintenance service, as needed.

We take care of every detail of your project, as if the business were ours, because the success of our customers is the success of Fagor Connect.

Fagor Connect is all this and much more...

Full integration

Fagor Connect can be easily integrated into the TV sets already installed or it can be adapted to the installation using Smart TV-s from any of the main manufacturers in the market.


Easy and intuitive way to adapt the content of the TV sets to the type of customer at any time. You can choose the content in the most appropriate language for each customer, add welcome messages, or any other communication... All in a centralized and simple way, thanks to the Cloud Fagor Connect server, which easily integrates with PMS systems.

More interaction

It allows you to create a direct channel of communication with the guest, to be able to meet their demands instantly, and at the same time to be able to inform them of the latest news at their disposal, thus generating new revenue streams. Communicate through the TV or from your smartphone device with a personalized App

More services

Enjoy all live TV content in High Definition (HD) and even Ultra High Definition (UHD) through the new state-of-the-art streaming modules of the iPolo series. In addition, Fagor Connect allows the use of each user's own platforms thanks to Chromecast with OTT services.

More information

Through digital information systems or Digital Signage connected to Fagor Connect, you can enhance the value of common spaces, offering useful multimedia information for customers in advertisements, corporate channels, videos, and other media distributed throughout your facilities.

And in your hotel: maximize performance

Generate new revenue streams by allowing external advertisers to advertise through the system, in a very simple way. You can also generate loyalty systems for your customers.

Our demos, with you

Learn how to get the most out of Fagor Connect by taking a demo guided by a professional. A way to get to know all our services and to optimize the application in your business.

Our consultants to your business

Analyze, think and act, our consultants will guide you to find the best solution for you.
We offer you the service package that best
fits your business and needs.

Contact a consultant

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